Customer Service

Shipping & Delivery:

We do everything we can to ship your order as quickly as possible, normally we will ship your order in next business day after we receive your payment. Actual delivery time will depend on Carrier's delivery schedule to your location, usually it takes about 5 to 12 business days for most of the USA and Canadian locations. Please be advised that we are not responsible for the loss of uninsured package. You have to agree this before making an order with us.

Privacy & Security:

Your Privacy is important to us, we value you as our customer. Your person information is safe with us, we don't trade or share your information with any third parties.

Returns & Replacements:

Your satisfaction is important to us. We will check every item before send out. For hygiene reason, we do NOT accept returns from Cosmetics products. For other products returning, please contact uFancyshop for the returning instruction, 2% restock fee will be charged.